Retail Loss Prevention

International trends are that retailers will lose 2% of their stock annually through theft. The aim of this course is to introduce you to key principles relating to Retail Loss Prevention.

When you have completed this course, you should be able to:

• Understand how much is being lost;
• List who the shoplifters are;
• Understand why people steal;
• Outline methods commonly used by shoplifters;
• Outline actions to prevent or minimise loss;
• Explain offender apprehension;
• Deal with offenders;
• Deal with evidence and the Police;
• Implement simple security measures.

This course is 2 hours long and covers the following topics:

1. What is Shrinkage?
2. Loss Through Theft
3. The Cost of Theft
4. Theft Defined
5. Staff Theft
6. How Big is The Problem?
7. Most Frequently Shoplifted Items by Store Type
8. Shoplifting Techniques
9. Who is doing the stealing?

10. “True Need” Shoplifters
11.  “Reseller” Shoplifters
12.  The Professional Thief
13.  The Drug Addict or Alcoholic Thief
14.  “Amateur” Shoplifters
15.  The Impulse Thief
16.  The Juvenile Thief
17.  The Habitual Thief
18.  Offender Types
19.  What to Watch For
20.  Shop Layout
21.  Technical Aids
22.  Dealing with Offenders
23.  Trespass
24.  The Approach
25.  Civil Recovery
26.  What Can Staff Do?
27.  Witness Statement
28.  Staff Theft
29.  Preventing Staff Theft
30.  Conclusion